Returns & Final Sale Policy

Last updated: September 26, 2026

 

All original artwork purchased through lindalieffers.com is considered final sale.

 

Because each artwork is a unique original work, we do not accept returns or exchanges for change of mind, preference, size considerations, color perception, or other non-damage-related reasons, except where required by applicable law.

 

 

No Returns or Exchanges

 

Please review artwork images, dimensions, descriptions, and pricing carefully before completing your purchase.

 

If you have any questions before purchasing, you are welcome to contact us for additional information.

 

Once an artwork purchase has been completed, it cannot normally be returned, exchanged, or refunded. 

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Your satisfaction matters to me. I want you to feel confident and genuinely happy with your artwork purchase. While original artworks are final sale, I encourage you to contact me with any questions before purchasing, and if any issue arises after delivery, please reach out so we can discuss it together and determine the best possible solution. To date, I’m pleased to say that I have not experienced any issues with collectors regarding their purchases.

 

 

Artwork Damaged in Transit

 

If artwork arrives damaged during shipping, please contact us promptly.

 

Although purchases are final sale, we are absolutely open to discussing appropriate options when damage has occurred during transit.

 

Depending on the nature of the damage, shipping insurance, carrier requirements, and the individual circumstances, possible options may include repair, restoration, insurance processing, replacement where possible, or another mutually agreed resolution.

 

Because original artworks are unique, an identical replacement may not be available.

 

 

Damage Reporting Requirements

 

If your artwork arrives damaged, please:

• Contact us as soon as reasonably possible after delivery

• Take clear photographs of the artwork

• Photograph all exterior and interior packaging

• Keep all packaging materials

• Do not attempt repairs before contacting us

• Do not discard the crate, box, foam, wrapping, or other shipping materials until the matter is resolved

 

These materials may be required to support a carrier or insurance claim.

 

 

Natural Variations Are Not Damage

 

Visible brushwork, texture, glazing, surface variation, impasto, handmade edges, and other characteristics inherent in an original artwork are not considered damage or defects.

 

Likewise, minor color differences between the physical artwork and images viewed on a screen are not grounds for return.

 

 

Cancellations

 

If you wish to cancel an order before it has been packed or shipped, please contact us immediately.

 

Cancellation requests will be considered where reasonably possible but cannot be guaranteed once an order has entered the packing, crating, or shipping process.

 

Any non-refundable costs already incurred, such as custom crating, freight booking, payment processing, or specialized packing, may be deducted where permitted by applicable law.

 

 

Consumer Rights

 

Nothing in this policy is intended to limit any statutory rights that cannot legally be excluded or waived.

 

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Contact

 

For questions regarding a purchase or shipping damage, please contact:

Linda Lieffers
Website: lindalieffers.com
Email: linda@lindalieffers.com